(formerly Encyclopedic directory)
Consumer Information
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BBC - Watchdog
Reports on cars, holidays, goods and services, houses, health and computers.
http://www.bbc.co.uk/watchdog/
Which? Online
Consumers' Association offers selections from its various magazines; some content only accessible to registered subscribers.
http://www.which.net/
ReviewCentre.com
Reviews and ratings of cars, electrical products and online shops.
http://www.reviewcentre.com/
ShopSpy.co.uk
Categorised directory of reviews of shopping sites.
http://www.shopspy.co.uk/
Whatprice.co.uk
Offers information on appropriate costings for building, electrical, household, gardening, car and plumbing work.
http://www.whatprice.co.uk/
Craplawn
The tale of a Gloucestershire gardening contractor, a bumpy lawn and a dissatisfied customer
http://www.craplawn.co.uk
Poorsimmon
Photographs of problems at Coppermill Place, built by Persimmon Homes in 2001, alleging that Persimmon have ignored numerous residents complaints.
http://mysite.freeserve.com/poorsimmon
Grumbletext
Submit and read opinions and complaints on big corporations in the UK. Site creates news stories based on user contributed content and actively publicises it to the media.
http://www.grumbletext.co.uk/
Oftel - Consumer Information
Advice on dealing with telephone companies and telephone services. Also features details of consumer research initiatives.
http://www.ofcom.org.uk/consumer_guides/?a=87101
Trading Standards Central
Resource for consumer protection information in the UK, supported and maintained by TSI (Trading Standards Institute).
http://www.tradingstandards.gov.uk/
Beeb.com
Site from the BBC with a wide range of retailers and experts to ensure you have access to the advice and the deals on the web.
http://www.beeb.com/
Horizon Associates
Information and advice on buying for both consumers and businesses from Buckinghamshire-based professional purchasing consultants.
http://www.purchasing-consultants.co.uk/
Holiday Travel Watch
Advice, assistance and information on holiday complaints to consumers and holidaymakers who have travelled abroad with a British tour operator.
http://www.holidaytravelwatch.org/
ConsumerDesk UK
Comparative online product information with reviews of some products.
http://www.consumerdesk.co.uk/
Energywatch
Independent gas and electricity consumer watchdog, providing help to domestic, commercial or industrial energy (gas and electricity) consumers. Includes details of regional offices, and of services available nationwide.
http://www.energywatch.org.uk/
Impata.Com
Reviews online stores across a variety of categories, and allows the user to submit comments and ratings.
http://www.impata.com/
Arnold Clark Automobiles
Consumer information and personal experiences with buying a car from this dealer.
http://www.chez.com/arnoldclark/
Good or Bad Job
Information, help and advice for getting better service.
http://www.goodorbadjob.com
National Consumer Council
Features news and publications, consumer education section, and details of current campaigns.
http://www.ncc.org.uk/
Scottish Consumer Council
News, publications and details of current projects.
http://www.scotconsumer.org.uk/
National Consumer Federation
Lists consumer groups and membership details, together with survey results and archived issues of Consumer News.
http://www.nfcg.org.uk/
Energy Efficiency
Advice on energy efficiency from the Energy Saving Trust, an independent, government-funded body. Includes tips and information and details of grants and offers available.
http://www.saveenergy.co.uk/
I Hate Swift Legal
An individual's personal vendetta against Swift Legal's services, includes details of grievances and a discussion forum.
http://www.dreamworkswebdesign.co.uk/swiftlegal/
The Consumer Gateway
Department of Trade and Industry run portal containing information and advice for online consumers. Features news, advice and links to consumer information on a variety of topics, including shopping, home improvement, finance, holidays and utilities.
http://www.consumers.gov.uk/
Office of Fair Trading: Consumer Information
General advice on consumer rights in the UK, information on your rights under the law, tips on how to complain or how to find someone who can help with your problem plus information on shopping on credit and getting out of debt.
http://www.oft.gov.uk/Consumer/
Electricians Online
Search engine to find electricians in the UK using postcode or area search facilities.
http://www.electriciansonline.uk.com
Consumer Education Wales, Addysg Defnyddwyr Cymru
Educational consumer's site to make us more knowledgeable about the products and services we buy and use. Products and services under review. Interactive discussion area. Quizzes and worksheets. Young Consumer of the Year Competition.
http://www.consumereducation.wales.org/
Fensa
Publication about the changes to Building Control regulations affecting the double glazing and conservatory industry. Technical information and contact details.
http://www.fensa.biz/
Advisory Service - Windows and Conservatories
A free independent service available to help the window, conservatory and sunroom buyer to make sense of what's available and what to look out for. Includes trade tricks, list of installers, technical information and contact information.
http://www.nrwas.org
Nationwide Building Society's Financial Advice, My Experience
Describes an alleged case of financial mis-selling by the Nationwide Building Society in which it gave commission-led financial advice. Includes a Message Board.
http://www.investing-with-nationwide-your-opinions.netfirms.com
UK Recall Notices
Safety recall notices for the United Kingdom.
http://www.ukrecallnotice.co.uk/
Ethical Consumer
Tips on ethical buying, consumer reports on a wide range of goods, information on UK and worldwide boycotts. Publishes Ethical Consumer magazine and the Corporate Critic database.
http://www.ethicalconsumer.org/
Where to Buy Trophies Online UK
Guide to websites selling trophies and awards.
http://stevenallen.users.btopenworld.com/where_to_buy_trophies_online_in_.htm
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