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Sunny Beach Technology
Interactive voice response (IVR) software for TAPI voice modems or telephony cards. Software uses touch tone, speech recognition and text-to-speech generation to interact with callers.
http://www.sunny-beach.net
Iron Horse Technologies
Specializes in telephony programming and solutions, using Periphonics PeriProducer.
http://www.ironhorsetech.com
NovCom
Offering "Cognitel", which senses caller's identity through advanced voice recognition technology; reacts to specific callers with custom greetings/messages, call transfers, or paging notifications. Integrates with MS-Exchange/Outlook. Has voice-activated remote access to check messages. For PCs with Winmodems or equivalent.
http://www.novcom.com/
Phonepad
Collection of telephony resource links including PC to phone, voice over IP, wireless, telecomunications jobs, telecomunications news, enterprise networks, Bluetooth, WAP, cellular/PCS, internet phone, telephony tutorials, cheap long distance rates.
http://www.phonepad.com
Test Tool for IVR's
Voice Prover is a tool for load testing and monitoring IVR systems.
http://www.havenbr.demon.co.uk
SpeechSoft, Inc
SpeechSoft provides CT Software for Windows 2000, NT, with Voicemail, Attendant, IVR, OutDial and Faxback.
http://www.speechsoft.com
Bigcat Systems
Turnkey database publishing using IVR, web, and wireless interfaces.
http://ivr.bigcat.com
Invotec
Telephony systems integration consultants offering speech-enabled IVR, call center solutions and services for enterprise and telecommunications service providers.
http://www.invotecinc.com
Telaidan
Custom-built, telephone voice response computer systems. using Sonexis's (formerly Brooktrout) ShowNTel IVR/CT platform.
http://www.telaidan.com
SRC, The Speech Recognition Company
European provider of high-performance speech technology solutions for telephony and desktop to the corporate marketplace.
http://www.src.co.uk
Cothern Computer Systems
Consulting house specializing in the full range of IBM speech solutions for web-based, client-server or both.
http://www.ccslink.com/voice/index.htm
IBM WebSphere Voice Server
Enables developers to develop and deploy voice-enabled e-business solutions.
http://www-4.ibm.com/software/speech/enterprise/ep_1.html
Nuance Communications
Develops speech recognition, voice authentication, text-to-speech and VoiceXML based voice-browsing products and development tools for telephone access.
http://www.nuance.com/
Datapulse
Supplier of call center and computer telephony software products to organizations in markets world-wide.
http://www.datapulse.com
Enterprise Integration Group.
A consulting and design firm for IVR and VoiceXML applications.
http://www.eiginc.com
Parwan Electronics Corporation
Auto attendant, voice mail, IVR, and all other computer telephony software.
http://www.voicesaver.com/
NSC Natural Speech Communication
Specializing in Automatic Speech Recognition (ASR) for wireless and wireline implementations with superior performance characteristics under severe noise conditions.
http://www.nsc.co.il
VocalTec
Markets software that enables voice and multimedia communications over packetized networks, the Internet and intranets. Also develops open systems to bridge the Internet to the public switched telephone network.
http://www.vocaltec.com/
CoAssure
Provides an external third party regression testing service for telephony applications which thoroughly exercises all paths of IVR dialogs. Provides detailed reports of voice dialog bugs and error cases.
http://www.coassure.com/
Simex Telecommunications
Software and hardware solutions for speech technology, voice over IP, computer telephony, DSP. Consulting and project management for telecommunication projects in Eastern Europe.
http://www.simex-telecom.de
VoiceGenie
Allows hands free, eyes free web access from any phone. Complements WAP wireless web phones. Uses speech recognition, text to speech, and VoiceXML.
http://www.voicegenie.com
Telephony Conference Conclusions 2000
Main findings of second annual "Telephony Voice User Interface Conference" in Scottsdale, AZ. Numerous companies discussed their implementations of speech technology for call center applications.
http://www.kprinc.com/2000/pr008.htm
HotDispatch Marketplace for Telephony Skills and Products
Hotdispatch and Cisco provide this technical marketplace for Ip-telephony technology by pooling the skills and products of key industry contributors. Companies can commission custom applications, obtain third party XML support for Cisco's IP Telephony products and locate existing XML applications for their business.
http://www.hotdispatch.com/cisco-ip-telephony
Message Technologies, Inc.
IVR programs for patient compliance, locators, and event registration with integrated marketing support.
http://www.messagetech.com/
Parlance Corporation
Their NameConnector utilizes speech technology to enable callers to dial one number, say the name and get connected to anyone in the enterprise.
http://www.nameconnector.com
CG-Coreel Logic Systems Ltd., India
Products include Digital Exchange, voicemail systems, IVR and general telecommunications.
http://www.cgclogic.com
Ubicall Communications
European provider of speech applications. Voxplorer Receptionist uses speech recognition to automate telephone operator switchboard. Handles regional accents.
http://www.ubicall.com
System Development Company of NH
Markets IntelliDESK a PC-based auto attendant console and other call handling systems using speech recognition. Provides directory, messaging, paging, on-call, faxing and emergency procedures.
http://www.intellispeech.com
Pronexus
Computer telephony applications specialist providing turnkey CT solutions such as information portals, automated account access, outbound dispatch messaging and VBVoice, a RAD tool for building wired and wireless CT applications.
http://www.pronexus.com
Second Tier Interactive Voice Response Equipment
Buys, sells, leases, services, and supports major brands of interactive voice response equipment including Syntellect, InterVoice, Brite, and Periphonics.
http://www.secondtierivr.com
Engenic
Specializes in the development of voice systems and provides application development tools. TeleFlow development software, available for download, can be used to create voice applications and portals.
http://www.engenic.com
VoxSurf
Provides messaging applications - email, voicemail and unified communication API, and mobile messaging VoiceSMS).
http://www.voxsurf.com
Fluency Voice Technology
Supplies interactive speech recognition applications to large enterprise call centers using its speaker independent voice application framework based on Java and VoiceXML.
http://www.fluencyvoice.com
Telesoft
Provides a variety of IVR systems, school to home communication, voicemail, autodialers, auto attendant, reminder software for doctors and other businesses.
http://www.telesoftcorp.com
Symago IVR
Provides design, implemention, and support for interactive voice response (IVR / VRU) systems and contact center technologies of multiple vendors such as Generations, Periphonics, and Speechworks.
http://www.symago.com/
Telephonetics Interactive Voice Systems Ltd.
Speech recognition and computer telephony specialists largely affiliated with the UK cinema industry. Products include voice dialers, contact portals, bespoke development and technical consultancy.
http://www.telephonetics.co.uk
Philips Speech Processing
Develops large vocabulary natural language understanding software as well as VoiceXML and SALT based speech technology for multi-modal applications.
http://www.speech.philips.com/telephony
Versay Solutions
Develops caller speech solutions. Full lifecycle support - from application discovery to custom development and ongoing maintenance and monitoring.
http://www.versay.com
Predictive Dialer AS/400 CTI Solutions
Argent Technologies uses AS/400 to control enterprise phone systems.
http://www.argenttechnologies.com
Personal IVR
Personal answering machine running on W2K/XP with speech recognition capabilities. 15 day trial download.
http://www.ivrs.go4customer.com/index.htm
InTouch Digital Systems
Provides CT software for Windows 2000, NT, with voicemail, audiotext, auto-attendant, IVR, outdial, follow-me, web-access and faxback. Aimed at small to medium sized companies.
http://intouchdigital.com
Microworks Software Company
Developers of custom voice applications such as voice mail, zip code retrieval, elderly patient monitoring, call cost accounting.
http://www.microworksonline.com/
Vocal Analysis Tools
Nemesysco (Israel) develops vocal lie-detectors, emotion-detectors and love-letectors for various uses such as security, fraud-prevention, border check points, customs points, banks, insurance companies and private uses.
http://www.nemesysco.com
Computer Assisted Telephony Systems
Provider of interactive voice response and CTI solutions, voice mail, fax-on-demand, Web design. IBM Business Partner in South Africa
http://www.ivr.co.za
Open Source Telecom
A vendor of open-source based hardware and software solutions for the CTI and IVR market.
http://www.ostel.com/
The Voice User Interface Company
Consultancy that provides expertise in the design, development and evaluation of telephony based voice user interfaces. Specializes in the details of dialog design, grammar development, voice branding, dialog failure recognition strategies.
http://www.wrolandi.com
Phonetic Systems, Inc.
Developer of speech recognition software for automated directory assistance.
http://www.phoneticsystems.com
eBiz Infosystems Inc - White Paper
Explores the issues of voice enabled application building in enterprises.
http://www.ebizis.com/techcenter/voicesolutions.html
Alternate Access
Provides e-business solutions for companies who value the telephone as their communication lifeline to customers.
http://www.alternateaccess.com
Vail Systems
Develops and hosts carrier-grade VoIP and PSTN communications solutions utilizing speech recognition and text-to-speech. Services include: next-generation IVR systems, managed call routing, IP voice conferencing, IP Centrex, enhanced voice mail, outbound call campaign automation, and VoiceXML applications.
http://www.vailsys.com
Digital Base
Provides voice talent for IVR prompts and telephony.
http://www.digitalbase.com/
Call Handling
Specializes in providing call handling in the corporate and private sector.
http://www.callhandling.co.uk
Clear Voice Solutions, Inc
Professional voice prompts for IVR, auto attendant or on-hold applications. Wide variety of languages and media formats.
http://www.clearvoicesolutions.com
neoVox
Enterprise voice application developer providing companies with 'anytime' access to critical business data and information services using standard phone devices.
http://www.neovoxusa.com
WebSpeak Inc.
Provides IVR, internet information and payment systems for government agencies, e-commerce web design for government and the private sector.
http://www.webspeakinc.com
Opticom
German-based provider of measuring systems that determine perceived voice, audio and video quality of bandwidth limited channels and compression schemes.
http://www.opticom.de
Conita Technologies
Conita/Avaya sells broad portfolio of communications solutions and services. Designs, builds, deploys and manages networks for enterprises integrating natural language speech recognition, TTS, and telephony technologies with enterprise software. Serves global, international, and multi-lingual customers.
http://www.conita.com
Voice4net
Designs, develops, implements, and hosts custom IVR/Web self-service solutions for touchtone phone or web browser. Has a 'try it before you buy it' option for multi office enterprises.
http://www.voice4net.com
Vocomo Software Corp.
A voice solutions company specializing the tuning, analysis, scalability and user optimization of their delivered IVR applications.
http://www.vocomosoft.com
Interactive Media
Italy based company designs and delivers integrated IVR applications combining speech recognition, fax, conference, VoIP, SS7 systems and computer/telephony technologies.
http://www.imnet.it/
Cherrytree International Ltd.
Netherlands based provider of integrated VoIP telephony solutions, network management, and website content management. Also has Minneapolis office.
http://www.cherrytree.info
Celtic Communications
Designs, develops, implements and supports integrated telephony solutions for small and mid-size enterprises including facilities for ACD, wireless LAN, unified messaging and call analysis. Site has a 'telephony glossary of terms'.
http://www.celticcommunications.com
BlueChip Technologies
Develops scalable speech recognition and wireless technology. Co-invests and integrates its technology with partners. Based in Ireland.
http://www.bluechiptechnologies.com
Computer telephony voice cards
Intel Dialogic voice cards, voice and fax cards by Rhetorex and Pika technologies, voice mail software and fax broadcasting software packages.
http://www.voice-boards.com
Comsys
Global provider of speech technology driven applications and value added services for telecom operators, financial institutions and enterprises, based Netherlands.
http://www.comsys.nl
Adducive
Silicon Valley based voice user interface design consulting, with expertise in over-the-phone speech recognition applications using technology from Nuance and SpeechWorks.
http://www.adducive.com
Voicemail and Interactive Voice Response Server
TERAVoice Server 2003 is a voicemail and interactive voice response server software for TAPI and CAPI based hardware that integrates with MS Exchange, Lotus Notes and other SMTP based messaging systems.
http://www.teravoice.de/products/teravoice
EasyIVR Voice Services
EasyIVR is an IVR outsourcing and voice broadcasting service center. Campaigns can be managed online, including reporting and message management.
http://www.easyivr.com
Solutions Management and Resource Targeting Ltd
Suppliers of CTI, call center and general soft switch solutions as well as telecommunication and quality ISO9000 consultancy for the telphony arena.
http://www.smart-telecoms.co.uk
Speech Design Carrier Systems
German based company providing wide variety of speech based services: multimedia messaging, voice mail, mobile solutions, SMS-to-voice, text-to-speech, mailbox, call center auto-attendant, music-on-hold, telefonanlage, anrufbetreuung, sprachspeicher, anrufbeantworter, wartemusik.
http://www.speech-design.de
Digital Union
UK web integrator company providing IVR, VoiceXML plus muli-channel strategies using the majority of the IBM Websphere portfolio of software. Also provides strategic sourcing connecting suppliers and customers.
http://www.digitalunion.com
Bird Systems
Offers computer telephony and IVR solutions promising low prices with a custom approach.
http://www.birdsystems.com
Thinphone
Subscription based simple email-to-phone or fax service for reminders and alerts. Text-to-speech delivery to one or more phones.Can also deliver .DOC, .WAV and .MP3 files. Not for solicitation or telemarketing.
http://www.thinphone.com
HTK Limited
UK based firm specialising in advanced Interactive Voice Response (IVR) and convergent communications solutions, applications and fully managed bureau services. Has speech recognition, text-to-speech and speaker verification capabilities.
http://www.htk.co.uk/
HTI Voice Solutions
Systems integrator and application developer, creating self-service solutions using advanced CRM, IVR, CTI and natural language speech recognition technologies.
http://www.htivs.com
TSPForum for Nortel Meridian PBX
Informational site about Nortel Meridian PBX systems. Contains error messages, set descriptions and a compendium of incidental but useful information.
http://www.tspforum.com
Voice Robots GmbH
German based specialists for computer telephony, IVR and speech applications. Products recognize natural language to query databases, internet or intranet. Fast development environment.
http://www.voicerobots.de
Artix line, fax servers, voice broadcasting system, Intel/Dialogic boards
Artix specializes in development software based on Intel/Dialogic boards such as fax servers, voice and fax messaging. Based in Russia.
http://www.artix.ru/index_en.htm
VoiceGuide IVR Software
Tools to design and set up IVR, voicemail, auto attendant and autodialer systems using an intuitive graphical system designing interface. Uses Dialogic cards or voice capable modems.
http://voiceguide.com
Packaged Speech Applications for Voice Self-Service.
Apptera Inc. simplifies deployment of IVR by providing configurable packaged applications such as a financial services suite, funds tranfer, atm, name and address capture, mortgage quote.
http://www.apptera.com
Go4Customer
Provides IVR outsourcing, IVR solutions and other related consulting services. Based Jaipur, Indis.
http://www.ivr-outsourcing.com/index.html
TeleWare plc
Develops computer telephony software for communication solutions including; personal numbering, hot desking, unified messaging, CTI and IVR. Based in UK.
http://www.teleware.com
Outlook Reminder
Appointment reminder by phone, free Microsoft Outlook add in, Voicent Gateway application.
http://www.outlookreminder.com
Syscom Wireless
Sells the Telecanor suite of CTI products for rapid IVR development including Virtual Office Assistant, Tele-CRM and Tele-Business process automation.
http://www.sys-com.us
IA&A Technologies
Customized interactive phone solutions for businesses offering 24x7 phone access to information, booking, ordering, time and attendance, recording, and callback services. Callers can help themselves via dialogues using speech commands or phone keys.
http://www.intelligentassistant.com/
IVR Q-Voz
IVR and SMS service provider in USA, Mexico, and Latin America for the Hispanic market
http://www.ivr.com.mx
Applied Voice Solutions
Specializes in the design, development, and implementation of speech-driven IVR systems. Also provides VoiceXML hosting.
http://www.askavs.com
Loquendo
Global speech technology company, based in Turin, Italy, providing technology and solutions that enable voice interaction with information in 14 languages.
http://www.loquendo.com
Typefrag.com
Ventrillo (VOIP) hosting and Ventrillo servers provided by Typefrag.
http://www.typefrag.com
Active Phone Server
Comprehensive personal phone assistant software - autodialer, forwards messages, records answers, e-mail checker, ISP dialer, Caller ID, event reminder.
http://www.softcab.com/apserver/
DSP Group, Inc.
Supplier of speech recognition hardware for telephone applications.
http://www.dspg.com
iVoice
Designs, manufactures and markets voice and computer telephony communications systems for small and mid-size businesses and corporate departments. Provides IVR products that are "people oriented," with features that can be readily used without special training or manuals. Principal products: Unified Messaging, iVoice Voice Mail, iVoice IVR, Patient Reminder and speech recognition products.
http://www.ivoice.com
Multiverse Communications
Provides dVOICE, an interactive voice response applications generator with complete database and network capablities. In use since 1988.
http://www.dvoice.net
Ottawa Telephony Group
Uses voice verification technology to secure telecommunications resources. Users are positively identified with their unique voice characteristics to prevent toll fraud, automate password reset and other administration functions.
http://www.otg.ca
True Data
Reseller for Dialogic hardware or PC-PBX's in general including TeleVantage software, Music Telecom hardware, VOIP solutions, telephones, headsets, call center goodies.
http://www.thetelephoneshopper.com/dialogic/index.htm
Centacom Plc
Provides integrated voice and video for call centers. UK based.
http://www.centacom.com
Atlantic IVR
Certified provider of computer telephony and CTI solutions serving the needs of small businesses and Fortune 500 companies alike.
http://atlanticivr.com
AVA Technology, Inc.
Manufacturer of voice processing systems for the small to medium size business and K-12 education markets. Products include automated attendants, voice messaging systems, and automated voice information systems for schools.
http://www.avatech.com
Spirit Corp. - DSP Software Source
Eclectic international communications consultants company conducting high-end software project management, development (DSP: fax modems, data modems, telephony, speech/audio processing; GPS; ASIC; 3D recognition, TI TMS320C54x platform) and licensing.
http://www.spiritcorp.com
Telephone Conference Conclusions 2001
Over 50 speakers addressed the rapid growth in services and voice-commerce using speech recognition with any telephone.
http://www.kprinc.com/2001/pr011.htm
InfoTalk
Provides multi-lingual conversational speech recognition software in Asia.
http://www.infotalkcorp.com
Telephony News Bureau
From TMA Associates.
http://www.kprinc.com/news_bureaus/tma.htm
Virtual Hold Technology
Innovative IVR callback software which uses speech recognition to schedule a live person call back rather than having customer wait in the on hold queue forever. Also includes ability to post a return call time "meter" to customer's browser.
http://www.virtualhold.com
SNS Technologies
An Interactive Voice Response (IVR) service bureau hosting many types of telephony solutions for customers including inbound toll free, outbound dialing, fax, and e-mail integration.
http://www.sns-technologies.com
IP-Globalnet
Offers wide range of custom IVR, speech recognition, speech synthesis, call center, web interface services based in Belgium.
http://www.ip-globalnet.com
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