(formerly Encyclopedic directory)
Asset Management
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Abacus Systems Pty Ltd.
Specializes in developing help desk, client and asset management software.
http://www.abacus-systems.com/
DKSystems Online
Develops enterprise-wide help desk and asset management software.
http://www.dksystems.com/Index.html
Magic Solutions
Provides helpdesk, asset and change management, and enterprise service desk applications that are adaptable solutions to operations management needs.
http://www.magicsolutions.com
247NetSystems
An application service provider of help desk software, offering problem management, work flow and asset management functionality.
http://www.247netsystems.com
Remedy Corporation
Help desk, asset and change management, and service level agreement applications are adaptable solutions to operations management needs.
http://www.remedy.com
Richmond Systems
Specializes in development of helpdesk, asset management, remote control and training solutions.
http://www.richmondsys.co.uk/productslite.htm
House on the Hill Software
Help desk software for call logging, auditing, knowledge base, internet call tracking.
http://www.houseonthehill.com
Dynamic Network Solutions
A help desk written with the consultant in mind. Includes tracking, inventory and knowlege base.
http://www.dnsolutions.com/helpdesk.htm
TrackFree
Free of charge help desk, knowledge base, auditing, purchasing and inventory system.
http://www.trackfree.net
Creek Pointe Helpdesk
Full service helpdesk automation services including process analysis and development, implementation, resourcing and training.
http://www.creekpointe.com/helpdesk1.htm
Servicer Solutions
Help desk system and service center tracking with invoicing, accounting, work in process, from customer drop off to customer pick-up.
http://www.servicersolutions.com/
Syslist
Web-based IT asset management and helpdesk solution, available as both an application service and a standalone product.
http://www.syslist.com
Alloy Software
Provides a range of integrated help desk and asset management solutions.
http://www.alloy-software.com
Ilient
SysAid performs both helpdesk and inventory functions. It is specifically intended to lower the burden of administration and operational overhead.
http://www.ilient.com
Great Lakes Software LLC
Offer a web based service request and inventory tracking system with a Pocket PC module for mobile asset management.
http://www.glsoftware.com
CloseSupport
Close Support is a multi-user help desk software application designed to be simple to install and easy to use. Download a free 30 day trial online
http://www.closefitsoftware.com/
NYF Systems
Features include browser-based help desk, trouble ticket and asset management systems appropriate for IT and managed out-sourcing centers, e-government sites, and more.
http://www.nyfederal.com
NetSupport TCO
Help desk software offering asset management, software and hardware distribution and inventory reporting.
http://www.netsupportdna.com
Intuit IT Solutions
Track-It! is a fully-scalable and web-enabled computer management system with integrated software modules for help desk, inventory, LAN/PC audit, remote control, and reporting.
http://www.itsolutions.intuit.com
TSS Solutions
Offers help desk customer tracking software to keep track customer information, log issues and resolutions, prioritize escalations, and generate detailed reports.
http://www.trackingsoftware.net
MagnoSoft Software Systems
A software suite designed to allow management and disctribution of work requests.
http://magnosoft.biz
Work-Order Software
An online repair and maintenance asset management and facility management system.
http://www.work-order.com
Identify Software
Specializing in application management software, black box software and help desk software
http://www.identify.com/
TechExcel
Incident tracking and resolution, email management, employee Web portal, knowledge management, and asset management.
http://www.techexcel.com
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