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Service Management
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Datalabs
Transact POS system for service or mail order business. Teledex PIM and telemarketing.
http://www.datalabs.net
MODULUS
Diary based system incorporating accounts, sales and purchase ordering, stock control, job costing and word processing.
http://www.modulus.co.uk
Office Tech Systems
Australian service management software - modular solutions for all servicing requirements.
http://www.service-management-software.com/
Core Software
Business automation service software for companies that service serialized equipment.
http://www.coresoftware.com/
Enlighta
A Java based solution designed to increase governance and effectiveness of IT outsourcing and BPO in global 2000 companies.
http://www.enlighta.com
IT Service Management Kit
A kit based upon BS15000 and comprising various elements to support IT service management
http://www.itil-itsm-world.com/itsm-kit.htm
Pinnacle Computer Systems Ltd
Design and implementation of service management and mobile data solutions.
http://www.pinnaclecomputers.co.uk
ServiceCycle
Web based collaboration and communication platform for both businesses and non-profit organizations
http://www.servicecycle.com
Insight Direct Software, Inc.
Provider of service management solutions for a wide range of companies, big or small.
http://www.insightdirect.com
ESC, Essential Tools for Facility Managers
Consulting and software tools for facility managers.
http://www.esct.com
Seedcorn Software
Resource management, asset management, credit management software products and collection software tools. Fast high quality low price software.
http://www.users.e-comnet.net/~seedcorn/
IT Service CMM
The IT Service Capability Maturity Model is a maturity growth model aimed at IT service providers.
http://www.itservicecmm.org/
HiServe Call Management System
Automated customer service system that enables clients to manage service calls from initial request to job completion.
http://www.micr.com.au/products/hiserve/hiserve_frame.htm
Intac International
Publishers of WINTAC - Business Management Software for Contractors.
http://www.intacinternational.com/
The Groupfive Corporation
Offers service management, financial management, manufacturing, distribution, computer hardware, and sales software to fit dynamic business needs.
http://groupfive.net/
Nexent
Repair maintenance refurbishing service software which can message a mobile workforce, create work orders and send electronic claim forms.
http://www.nexent.com/
Encover
Service sales automation software for service contract management and contract renewal.
http://www.encover.com
Hamilton Hall
Developers of Leo Software for service management, product data, configuration and asset management.
http://www.hamiltonhall.co.uk/
Tivoli Business Service Management
The launch page for IBM's Tivoli suite of business service management solutions, covering a wide spectrum of platforms.
http://www-306.ibm.com/software/tivoli/solutions/pa/businessimpact/
ITIL Community Forum
Portal and forum dedicated specifically to the ITIL service management approach.
http://www.itilcommunity.com
Service Management Shop for ITIL
Offers a range of support materials for ITIL, including software and service management standards.
http://www.itil-service-management-shop.com
DigitalCIO
Java based business management solutions for IT managers in mid-sized companies.
http://www.digitalcio.com
Digital Fuel
Offers performance tracking of service providers, enabling fully automated, end-to-end, real-time management of relationships.
http://www.digifuel.com
Six Sigma Managment Kit
A toolkit of materials to support six sigma, including a six sigma calculator and templates.
http://www.sixsigmamk.com
The ITIL Toolkit
Comprising a range of elements to support the IT service management protocol, ITIL
http://www.itil-toolkit.com
ValeoSoft
Provides service management and asset management software solutions for vendors and operators of complex capital equipment.
http://www.valeosoft.com
UltraComp
Offers service management applications developed for handheld devices and using a wireless connection.
http://www.ultracomp.nl
Ican SP
An automated and integrated, multivendor, service management solution.
http://www.icansp.com
ServiceCenter
Provides for full lifecycle management of the IT infrastructure, employing a three-tier client/server architecture that allows for maximum flexibility and customization.
http://www.middleware.de/en/services/servicecenter.html
TXNT Amicus
Provides technology for real-time visibility of the status of business critical management systems.
http://www.txnt.com
Indus International
Offer software designed to enable organizations to effectively manage their equipment, facilities, workforce, and operations.
http://www.indus.com
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