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IBM

This article is about the International Business Machines Corporation; see also: Inclusion body myositis

International Business Machines Corporation (IBM, or colloquially, Big Blue) (incorporated June 15, 1911, in operation since 1888) is headquartered in Armonk, New York, USA. The company manufactures and sells computer hardware, software and services.

With its 319,000 employees worldwide and revenues of $89 billion (figures from 2003), it is the largest information technology company in the world, and one of the few with a continuous history spanning the 19th, 20th, and 21st centuries. It has consultants in over 160 countries and development labs located all over the world. IBM Research has eight research labs located throughout the Northern Hemisphere, with half of those locations outside of the United States.

It has a major presence in virtually every segment of information technology, from mainframe computers (where it has had market dominance for decades) to nanotechnology. In recent years, more and more of its revenue comes from services and consulting activities rather than manufacturing. Samuel J. Palmisano was elected CEO on January 29, 2002 after having been instrumental in helping to grow that consulting activity, which has turned its Global Services unit into a business with tens of billions of dollars in backlog.

Table of contents
1 Current business activities
2 History
3 Business culture
4 Trivia
5 Recent acquisitions
6 Spinoffs
7 See also
8 External links

Current business activities

In 2002, IBM announced the beginning of a $10 billion program to research and implement the infrastructure technology necessary to be able to provide supercomputer-level resources "on demand" to all businesses as a metered utility.

In recent years IBM has steadily increased its patent portfolio, which is valuable for cross-licensing with other companies. In every year from 1993 until 2003, IBM has been granted significantly more U.S. patents than any other company. That eleven-year period has resulted in over 25,000 patents for which IBM is the primary assignee. [1]

The aggressive protection of the company's intellectual property has grown into a business of its own, generating over $10 billion of dollars [1] to the bottom line for the company during this period. [1], [1]

History

IBM's history dates back decades before the development of computers – before that it developed punched card data processing equipment. It originated as the Computing Tabulating Recording (CTR) Corporation, which was incorporated on June 15, 1911 in Binghamton, New York. This company was a merger of the Tabulating Machine Corporation, the Computing Scale Corporation and the International Time Recording Company. The president of the Tabulating Machine Corporation at that time was Herman Hollerith, who had founded the company in 1896. Thomas J. Watson Sr, the founder of IBM, became General Manager of CTR in 1914 and President in 1915. On February 14, 1924, CTR changed its name to International Business Machines Corporation.

The companies that merged to form CTR manufactured a wide range of products, including employee time keeping systems, weighing scales, automatic meat slicers, and most importantly for the development of the computer, punched card equipment. Over time CTR came to focus purely on the punched card business, and ceased its involvement in these other activities.

IBM's success in the mid-1960s led to enquiries as to IBM antitrust violations by the U.S. Department of Justice, which filed a complaint for the case U.S. v. IBM in the United States District Court for the Southern District of New York, on January 17, 1969. The suit alleged that IBM violated the Section 2 of the Sherman Act by monopolizing or attempting to monopolize the general purpose electronic digital computer system market, specifically computers designed primarily for business. Litigation continued until 1983, and had a significant impact on the company's practices.

On January 19, 1993 IBM announced a $4.97 billion loss for 1992 which was at that time the largest single-year corporate loss in United States history. Since that loss, IBM has made major changes in its business activities, shifting its focus significantly away from components and hardware and towards software and services.

Business culture

IBM has often been described as having a sales-centric or a sales-oriented business culture. Traditionally, many of its executives and general managers would be chosen from its sales force. In addition, middle and top management would often be enlisted to give direct support to salesmen in the process of making sales to important customers.

Over time, the company has become increasing technical; in 2003 over 178,000 of its employees were considered part of its technical community, with 38,000 of them [1] working on software.

Historically, a blue suit, white shirt and dark tie was the public uniform of IBM employees in the 20th century. By the 1990s, IBM relaxed these codes, and currently the behavior and dress of IBM employees does not differ appreciably from that of their counterparts in most other large technology companies.

IBM Japan is one of the few foreign companies successful in the Japanese market.

IBM's culture has been recently influenced by the open source movement. The company invests billions of dollars in services and software based on Linux. This includes over 300 Linux kernel developers. IBM's open source involvement has not been trouble-free, however; see SCO v. IBM.

Trivia

  • The IBM Logo was designed by Paul Rand
  • IBM invented many of the core technologies used in all forms of computing, including the first hard disk drive and the Winchester hard disk drive, the cursor (on computer screens), Dynamic RAM (DRAM), the Relational database, Thin Film recording heads, RISC architecture, the Scanning Tunneling Microscope, and the floppy disk. While the floppy disk is rapidly falling into disuse, the infamous Control Alt Delete keystroke, also invented at IBM, is still frequently used on PCs running Windows operating systems.
  • The first black employee was hired in 1899 by the Computing Scale Corporation (as it was known at the time).
  • IBM began hiring women to work as professional systems service staff in 1935. Thomas J. Watson Sr. wrote: "Men and women will do the same kind of work for equal pay. They will have the same treatment, the same responsibilities and the same opportunities for advancement."
  • From 1933 to 1944, IBM punch card machines were installed at various German concentration camps. It has been alleged by the journalist Edwin Black that IBM president Thomas J. Watson, Sr., willingly turned a blind eye to their usage. [1]
  • In 1944, IBM was the first corporation to support the United Negro College Fund.
  • In 1953, IBM published the first US corporate mandate on equal employment opportunity, stating that the company would hire people based on their ability, "regardless of race, color or creed". Sexual orientation was not added to the nondiscrimination policy until 1984.
  • Whilst IBM did not invent the personal computer, architectures cloned from its design (which relied on third-party componentry) became the industry standard, now simply called the PC, introduced August 12th 1981; Microsoft and Intel became monopoly suppliers of two of the key components of PC-compatible systems

Recent acquisitions

Spinoffs

  • Taligent, a joint-venture with Apple Computer.
  • Lexmark, the printer division.
  • Hitachi Global Storage Technologies now provides many of the hardware storage solutions formerly provided by IBM, including IBM Harddrives & The Microdrive. IBM continues to develop storage solutions, including Tape Backup, Storage software, etc.
  • ScanSoft now sell and support IBM's speech technology products under the ViaVoice brand.

See also

External links


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IBM Corporation
The IBM corporate home page, entry point to information about IBM products and services.
http://www.ibm.com/

Able-One Systems Inc.
An IBM Business Partner providing hardware, software, and technical expertise to over five-hundred corporations.
http://www.ableone.com

Unofficial Aptiva Support Site
Site providing free technical support to owners of IBM Aptiva PCs...'how to' tips and tricks for Windows 95/98 on Aptivas, downloadable files, FAQs, message board, links & other features
http://members.aol.com/don5408/aptiva.html

IBM Small Business Center
The center provides a focal point for the issues affecting smaller businesses including support options and the ability to submit questions to an Independent panel of small business owners.
http://www.ibm.com/smallbusiness/

Lodde Typewriter Co.
Authorized dealer and service center for IBM and others.
http://www.lodde.com

Tivoli/IBM: TME10 forum at Tek-Tips
Tivoli/IBM: TME10 technical support forums and mutual help system for computer professionals. Selling and recruiting forbidden.
http://www.tek-tips.com/gthreadminder.cfm/lev2/3/lev3/17/pid/29

IBM servers forum at Tek-Tips
IBM servers technical support forums and mutual help system for computer professionals. Selling and recruiting forbidden.
http://www.tek-tips.com/gthreadminder.cfm/lev2/7/lev3/51/pid/513

IBM Consult Line
Information on receiving IBM telephone consultations with technical specialists to resolve in-depth issues on RS/6000, AS/400 and S/390.
http://www.ibm.com/services/its/us/consline2.html

Lotus Corporate Support Site
Source of support for all Lotus and IBM software products including a large on-line searchable knowledgebase of known issues and solutions.
http://www-3.ibm.com/software/lotus/support/

Tivoli Corporate Support Site
Information and support for all Tivoli and IBM products from network management to storage solutions.
http://www.tivoli.com/support/

IBM Visual Age
Free and paid for support for the IBM Visual Age Product family including downloadable technical references and training.
http://www.embedded.oti.com/support/

IBM Corporation - Support
World-wide access point for IBM's product support including in-depth technical detail on their huge variety of products.
http://www.ibm.com/support/

IBM European FTP Server
IBM EMEA Centralized Customer Data Store Service.This FTP server is used to exchange data between IBM support center personnel and IBM customers.
http://www-5.ibm.com/de/support/ecurep/index.html

Ardenta
UK based, Ardenta provide Informix DBA, UNIX and Linux support plus IT holiday cover and IT healthchecks.
http://www.ardenta.com

IBM PC Family History
Description how computers work, information on computer components and system design.
http://republika.pl/kochamsopot/ch23.htm

Lotus 911 Notes and Domino Support
24x7 support for Lotus Notes, Domino and related software.
http://www.lotus911.com

aglowtechnologies.com
IBM Advanced Business Partner supporting IBM hardware and software.
http://aglowtechnologies.com



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