Consultants and Training Companies
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Communication Strategy Consultants
Provides tailored and off-the-shelf customer service training services, videos, and consulting. Based in Greater New York Metro area.
http://www.communicationstrat.com/
Advanced Sales Technologies
Customer Relationship Management consulting practice that specializes in working with small to medium size organizations.
http://www.advance-sales.com/
The Access Group International
Firm specializing in diversity, customer service, team building and life coaching.
http://accessgroupintl.com
M-Cot Training - Home Page
Offers top quality training and trainers for all business training requirements
http://www.m-cot.co.za
Residential and Business Professional Organizers
Residential and business organizers and consultants serving Southern and Central California
http://www.2organizedmoms.com
morgantrainingeurope.com
Training courses in business english for international environments. Coaching for successful presentations and becoming a perfect host.
http://morgantrainingeurope.com
Ceres Innovations Inc.
The CERES model places employees at the center of customer relations within the company
http://www.ceresinnovations.com
Net Effects Consulting
Provides the automotive industry with qualitative and quanitative market research services for their Internet sales departments through the unique eMystery Shopper Program.
http://www.neteffectsconsulting.com
Glasstap Training Services
Developing People to support the business, using innovative learning styles mixing classroom and e-learning.
http://www.glasstap.com/
The Ohio East India Company
Innovative solutions for a wide range of technical challenges, from custom legal case management software to embedded linux aeronautical guidance systems.
http://www.oeic.net
Peacock's Hospitality Solutions
Advice, operational auditing, business and people coaching and customer service trainings for the hospitality and cruise and travel industry
http://www.peacockssolutions.com
Sales and Customer Service Training and Consultancy
Consultants in sales and customer services.
http://www.customertransformations.com
Smile! Customer Service Training Video
Video-based training program to inspire positive attitudes in front-line customer service employees.
http://www.smile-video.com/
Hudson Associates Consulting, Inc.
Provides motivational seminars based on "Fish! Philosophy" best seller business book. Located in Virginia Beach, Virginia.
http://fishseminars.com/
Corporate Dynamics, Inc.
Training and consulting solutions for customer service, sales, and management related issues.
http://www.corpdyn.com/
Interaction Metrics
Customer service audit specialists.
http://www.interactionmetrics.com/
Learning Journey, Inc.
Solutions to help increase employee morale and give better customer service through communication and corporate culture.
http://www.learningjourneyinc.com/
ACA Group
Customer service training program.
http://theacagroup.com/customerservicetraining.htm
Customer Focus, Inc.
On-site customer service training for service representatives.
http://www.customerfocusinc.com/
Customer Service Review, Inc.
Develops front-line employees and the managers that support the front-line, specializing in quality assurance monitoring, assessment, and training.
http://www.csr-net.com/
CustomNet Services
Training and consulting in customer service, and telephone skills. Based in Ottawa, Canada.
http://www.customnet.on.ca/
Customer Service Made Fun & Easy
Speaker, trainer and consultant Craig Harrison makes customer service fun and internalize customer service tenets.
http://www.craigspeaks.com/Customer_Service.html
Cape Consulting Ltd
Delivers measurable and sustainable improvements in customer service, customer satisfaction and customer loyalty.
http://www.capeconsulting.com/
CRM (UK) Ltd
Consultancy practice specialising in customer relationship management. Details about the company, services, clients, publications, events and contact information.
http://www.crmuk.co.uk/
1stCo Business Development
1stCo offer custom training solutions to your growing business needs. 1stCo offer training in all aspects of customer service.
http://www.1stCo.com
Active Insight Group
Management consulting services for the Software and Telecommunications industries.
http://www.ActiveInsightGrp.com
Argo Customer Solutions
Consultants specializing in refining, enhancing and developing customer service and call center organizations.
http://www.argonow.com
Paradigm Solutions
Paradigm Solutions offers a common sense approach to solving business process issues, with emphasis on Customer Service.
http://www.paradigm-solutions.us
The Customer Management Gurus
Industry professionals experienced in sales, marketing and customer service strategy.
http://www.customermanagementgurus.com
The Leasing Coach
Articles by Jeffrey Taylor, a professional equipment leasing sales trainer. Articles are categorized by leadership, accounting, tax, operations, marketing and convention reports.
http://leasecoach.com
Jacues Weisel Consultant
Jacques delivers keynote speeches and leads seminars throughout the United States on personal motivation, human resources development, sales, customer service, and management skills.
http://www.jacquesweisel.com
Snow & Associates
Dedicated to information and training regarding customer service and leadership issues.
http://snowassociates.com
Customer Service Benchmarking Australia
A research-based, customer service consultancy, particularly focussing on call centre performance
http://www.csba.com.au
Customer Service Alliance, Inc.
An organizational effectiveness consulting firm, specializing in helping your organization maximize its current staff and business strategy.
http://www.customerservicealliance.com
Customer Service Excellence
Offers customer service training, workshops & consultancy.
http://www.csxweb.com/
Learning Curve
Tailored training courses in customer service and customer care for UK companies. Also includes a growing collection of "how to" articles.
http://www.yourlearningcurve.co.uk/
Jones Associates
Specializes in researching, preparing and delivering training programs
http://www.service-training.co.uk
AMB Training Consultants
A management and personal skills training company based in Baildon West yorkshire. Management and personal skills training company.
http://www.ambtraining.homestead.com
Service Advisors Management Consultants
Provides comprehensive management consulting services, assisting emerging high tech companies to build a strong customer service infrastructure.
http://www.serviceadvisors.biz
Dionco Inc.
A retail consulting firm specializing in retail selling skills and customer service skills.
http://www.dionco.com/
Rosedale Business Solutions
Specialising in assisting businesses with setting up, configuring and using financial and CRM systems to improve productivity and profitability.
http://www.rosedalebusiness.com.au
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