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Joe Turner
Consulting, homeowners manuals, materials, training, national conference, information and search for new home Customer Service, since 1982
http://www.joeturner.com/
Customer Inc
Consulting, quality assessment, sales management, customer service management, training development, organizational design and development, mystery calls, customer surveys and phone accessibility studies.
http://www.customer-inc.com
SRD Group
CRM consultants helping build clear customer centric strategies, guiding companies through corporate and cultural changes, people and process management issues, and measuring return on investment.
http://www.srd-grp.com
Pro CRM
Web based customer relationship management software.
http://www.tariva.com/
CRM Assist
Helping CRM customers and professionals understand customer relationship management, front office, sales force automation, and emarketing through mail lists, online forums, and an integrated directory.
http://crm.ittoolbox.com
Zamba Corporation
Designs, implements and integrates enterprise-level applications to facilitate sales automation, call center management, marketing automation, and automated field service and sales. (Nasdaq: ZMBA).
http://www.zambasolutions.com/
Advantage Interactive Corp.
Offers a range of web and intelligent IVR-based tools to support contact center managers in recruiting, staff retention, real-time customer service quality measurement and site selection.
http://www.advantageinteractive.com/
Softlab
IT consulting and system integration services. Supports large corporations in the banking, insurance, manufacturing and telecommunications industries.
http://www.softlab.com
UpShot.com
An Internet service for companies to manage sales and customer relationships online within a web browser.
http://www.upshot.com/
The Interchange Group UK
Specialises in the delivery of computer based solutions that improve customer relationship management and supply chain management.
http://www2.interchange.co.uk
Internet Customer Service
Provides full-service solutions to manage online customer interactions. A variety of contact options allow a web site to provide 24/7 customer service on a global basis.
http://www.netcustomer.com
OpenAir.com
A web-based service for time tracking, expense reporting, and client invoicing and billing.
http://www.openair.com
Strengthbank
Offers professional keynote and customer service seminars.
http://www.strengthbank.com/index2.html
Quadstone, Ltd.
Provides customer behaviour and propensity modelling solutions, incorporating both business and technical expertise, to a range of organisations primarily in the retail, finance and telecommunications industries.
http://www.quadstone.com/
Richard Flint Seminars On-Line.
National personal and business consultant. Programs designed with an eye on the pulse of the marketplace. Site includes program and services details and an on-line store for ordering Richard's video and audio tapes, books, posters, and plaques.
http://www.richardflint.com
One Source Repair Services
Co-ordinates services to support and maintain work environments, with service details and contacts.
http://members.aol.com/oshl2000/
eLoyalty
Offering a range of customer service solutions including call center integration, ERM and eCRM, CTI and help desk , field service and logistics solutions, and customer relationship management.
http://www.eloyaltyco.com/
Info Warehouse
Provides customer service training materials and business information links. A full complement of business links and personal improvement information.
http://www.infowhse.com/home.htm
QUAERO
We create sales, evaluate your marketing technology infrastructure, automate marketing and modeling, and provide expert guidance in choosing technology tools to fuel your company's growth.
http://www.quaero-corp.com
The Cross Country Group
Administers direct marketing, information and customer service programs on behalf of corporate clients throughout North America.
http://www.ccgroup.com
Associated Software Corporation
This site provides useful information, tools and links for customer purchase and upsell.
http://www.associatedsoftware.com/sys-tmpl/callcentersolutions/
Janada
Use regulatory compliance to beat the competition and build corporate reputations; based in the UK, London, St. James's Square.
http://www.janada.com
Tier1 Innovation
Leading provider of eBusiness and customer relationship management (CRM) consulting and implementation services.
http://www.tier1innovation.com
Deloitte Consulting
Customer relationship management consulting.
http://www.dc.com/obx/pages.php?Name=customerrelationshipmgmt
NowDocs
How to use the printing, binding, copying and tracking service, including same day, next day and courier deliveries for all your time sensitive documents.
http://www.nowdocs.com/
Kovair Inc.
Consulting services covering CRM and strategic relationship management.
http://www.kovair.com
Fulfillment Plus
Our customer service advocates rely on their training and skills, along with our superior technical systems, to provide personalized service to your customers.
http://www.fulfillmentplus.com/
Mamut
Provider of CRM and Internet solutions to small businesses worldwide.
http://www.mamut.com/
MindTree Consulting
Business to consumer services.
http://www.mindtree.com/
SociAlchemy
Provides consulting services focused on customer communications through the Internet, and the development of online communities and knowledge networks.
http://www.socialchemy.com/
The Better Client Service
A collaborative effort between businesses to better inform themselves of specific Client behaviors both positive and negative.
http://www.betterclients.com
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